Privacy Policy

This Privacy Policy was last modified on April 11, 2023.

SCOPE OF THIS PRIVACY STATEMENT

Protecting your private information is a priority for us. This Privacy Policy (this "Policy") discloses the privacy practices for Sticks LLC, dba MindLode, (“Sticks”, “MindLode”, "us" or "we") with respect to its websites and through other web-based interactions and communications you have with us (“the Websites”). This Policy applies only to the information we collect through the Websites. By using any of our Websites, you agree that this Policy governs your use of our Websites and any dispute concerning the Websites.

INFORMATION YOU PROVIDE TO US

We collect information you provide directly to us, such as when you submit a request for more information or subscribe to our communications. This information may include: name, email, phone number, postal address, employer, job title, and other information you choose to provide. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you would like to use certain products or services. These may include, (a) registering for an account, (b) sending us an email message, (c) requesting a demo, (d) purchasing services and/or products from us. We may also gather additional personal or non-personal information in the future.

USE OF YOUR PERSONAL INFORMATION

Sticks uses your personal information to operate and deliver the services and/or products you have requested. Sticks may also use your personally identifiable information to inform you of other products or services available from Sticks and its affiliates.

SHARING INFORMATION WITH THIRD PARTIES

Sticks does not sell, rent or lease its customer list to third parties. Sticks may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information, except providing the services to Sticks, and they are required to maintain the confidentialities of your personal information. Sticks may disclose your personal information without notice, if required to do so by law, or in the good faith belief that such action is, (a) necessary to conform to the edict of the law or comply, with legal process, served on Sticks or the site, (b) protect and defend the rights or property of Sticks, and (c) act under exigent circumstances to protect the personal safety of users of Sticks or the public.

EXTERNAL DATA STORAGE SITES

We may store your data with a third-party hosting vendor with whom we have contracted for these services.

TRACKING USE OR BEHAVIOR

Sticks may keep track of the Websites and pages users visit within Sticks in order to determine what Sticks services are the most popular. This data is used to delivery customized content in advertising within Sticks to customers.

AUTOMATICALLY COLLECTED INFORMATION

Information about your computer hardware and software may be automatically collected by Sticks. This information may include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Websites, to maintain quality of the Websites and to provide general statistics regarding the use of the Sticks Websites.

USE OF COOKIES

The Sticks Websites may use “cookies” to help personalize your online experience. Cookies are small amounts of data (often containing a unique identifier) that are stored in separate files within your computer or device’s Internet browser. Cookies are accessed and recorded by the websites you visit, and by the companies that deliver the advertisements you see on some of our services, so they can recognize the same browser navigating online. You can set your browser to accept or reject most cookies, or to notify you when a cookie is set. It is up to you to decide whether to allow us or third parties to set cookies, but if you block cookies, you may not be able to view or access some of the features of our Websites.

SOCIAL NETWORK POSTING TOOLS AND "SHARE" FEATURES

You can access various social network posting and sharing tools through our Services that are operated by third parties, including a "share" button that allows you to post links to content and features that you believe will be of interest to others on your social network pages. When you visit a page that includes one of these sharing tools, the third-party company that operates the tool may be collecting information about your browser, device and online activity through its own tracking technologies and subject to its own separate privacy policy, which may differ from ours.

EMAIL COMMUNICATIONS

From time to time Sticks may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmation of service and other general information. We may collect information about the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails. If you would like to stop receiving promotional communications from Sticks, you may opt out of such communications by clicking on the Unsubscribe button.

RIGHT TO DELETION

Subject to certain exceptions listed out below, we will:

delete your personal information from our records; and
direct any service provides to delete your personal information from their records upon receipt of a verifiable request.

Please know that we may not be able to comply with a request to delete your personal information if it is necessary to:

complete the transaction for which personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
detect security incidents or malicious, deceptive, fraudulent or illegal activity, or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Comply with the General Data Protection Regulation;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationships with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

CHILDREN UNDER 13

We comply with the Children's Online Privacy Protection Act, which requires us to notify and obtain consent from a parent or guardian before we collect, use and disclose the personal information of anyone under 13 years of age. We won't knowingly allow anyone under the age of 13 to provide us any personally identifying information online. If you're under 13, please do not register for any of our Websites or provide us with any personally identifying information (such as your name, email address or phone number).

CHANGES TO THE STATEMENT

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

If you have any questions about this Privacy Statement, please contact us at kevin@mindlode.com or write us at Sticks USA LLC, 1228 9th Ave West, Seattle, WA 98119.